Relaunch Conference Overview

This past weekend we had a conference for Zetamex. We know a bunch of people who RSVPed didn’t show up, or couldn’t make it. So as promised we are publishing the slides on this blog, we also at the last minute did a video and uploaded it to youtube, but for some reason people are having issues loading that as youtube has been having some issues lately. So we have decided to host the video ourself and it is attached to this site, and is using our CDN back-end with amazon to provide playback.

Start of the presentation…

Explaining this slide, we show the past 3 years. We show how while we have a low number of clients we have a very high amount of regions hosted with us that is growing constantly. As I write this letter we are up to about 1,894 hosted regions, and this doesn’t include the ones we have our staff processing right now for orders.

 We broke down how our customers use our platform, where it is mostly hobbyists and small companies such as grids.

 This slide is pretty much speaks for itself.

Here we explain how we have expanded even further, and we now have 6 data center locations in the USA, 1 in Canada, 1 in the U.K., 1 in France, 2 in Netherlands, 2 in Germany, 1 in Japan, 1 in Singapore, and 1 in Australia. We are still working to secure even more locations, we are currently working to get a presence in South America to provide better ping times to our users from countries there.


If you have any questions or want more details, please feel free to write me timothyrogers[at]zetamex[dot]com and I will be happy to help explain things further. Now I leave you all with the video of the conference, I do apologize for the slight static in the background.

Click To Watch Video

Now Accepting Credit Cards

We are happy to announce that officially starting today, we now accept payments via credit cards without going through PayPal. We as always encrypt your traffic and billing information behind firewalls and SSL encryption. Your credit card information is not even stored on our servers, it is stored with our credit card processor Stripe. One of the most trusted credit card processors on the internet.

On your next invoice when you hit the pay button, you will be asked if you wish to pay via PayPal or Stripe. This allows you to now use your credit card directly, and even earn points as many people know PayPal normally voids out that earning. We now accept the following cards: Visa, MasterCard, Discover, American Express, and JCB. We are excited to finally be able to offer this service at no extra charge or service to our users.

We are looking into accepting BitCoin and LiteCoin very soon so please keep tuned as we work on newer and more easier ways to pay your bill and order new services.

Happy Pride Month

We are proud to inform everyone this month is pride month in the USA, and this month we recognize the fight which is still going on this month for those in the LGBT(Lesbian, Gay, Bi, and Transgender) community. This is a close and personal to the CEO Timothy Rogers, as he is a homosexual who did have a hard time in his past because of his sexuality. Which we will get into a little later in this article, as we have a couple things to touch on.

Firstly, Zetamex just got a huge face lift and there is a bunch of free upgrades and changes coming your way. First we wanted to show off that we do actually encrypt all our billing traffic, even just your orders themselves. We wanted to ensure that you always get the HTTPS page so that if the page loads and doesn’t auto-switch to HTTPS you can “Force SSL” and encrypt your connection while ordering.
The next big thing that we changed was we dropped standalones and made owning a grid much easier. You can now get grid services for just $25/month and a 15% discount on your simulators that you connect to your grid, keeping it very affordable for all our clients. We dropped standalones, because they are simply not salable, and we want our clients to be able to scale infinite in size.
While improving this, we noticed that there is a demand of people who wish to remain on their hardware and we want to help with that. So introducing our latest service, call BYOS(Bring Your Own Servers) Service. Where we will setup our tools and many of our features and link it into your existing hardware and work with you. We have already been doing this on a customer to customer basis, but since there seem to be a demand we are happy to fill the need.
Lastly, because it is Pride Month we are introducing a nice 20% off re-occurring discount off all services. This means we will be allowing you all to save 20% off on any products purchased this month till you end those services with  us. Just use the coupon code “PRIDE2014” at checkout and it will come off instantly. (it should be noted that coupons cannot be combined)
That being said, we are announcing that also this month for Pride Month, we will be making a contribution based off the total sales this month to the “Women’s Resources Center of the New River Valley” in Radford, VA. The reason for donating to this specific organization, is because they are a small organization that because where they are located, cares for people of all genders and sexuality. The reason for this specific one is it is the organization that helped our CEO get on his feet after his 18th birthday where he ran away from home, due to his family’s nonacceptance of who he was. Provided him with the resources and tools he needed to stay in school and finish High School and get a job and on his feet. Timothy, now after years has finally been re-accepted by his family and they have apologized for the actions that happened in the past. But he wishes that Zetamex’s profits go towards an organization that helps all walks of lives.

Delays On Releases of Products & New Site

We apologize, we wanted to launch our new site and pricing plans today. Also the much anticipated ZetaPanel v2.0, however unexpected emergency maintenance has been needed with two of our very large clients, there for slowing us to a halt on less pressing matters. We are doing our best to make sure our clients come first, and to deliver the best customer experience.

New Expected Release Date Range: Feb 3-7, 2014

Again our apologies, we are trying our hardest to get these tools into your hands so we can put more control in your hands, and have to rely less on our staff unless a matter needs to escalated.

~Zetamex Staff

Wolf Migration

[RESOLVED 6:10 PM PST] Complete
Everything has been migrated successfully, please just bare in mind may take a few hours for to resolve properly.

[UPDATE 5:05 PM PST] Simulators Moved
Simulators have been successfully migrated and restarted, we are now working on restoring and

[UPDATE 3:00 PM PST] 80% Complete
We are almost finished transferring files, regions are coming back online on the new server, certain features will be inaccessible for the next few hours, however the ability to visit your regions will still be possible, just web tools will not be available.

[UPDATE 11:35 PM PST] In Progress
We apologize for this delay, this is one of our largest servers holding the most data we have. We are starting to bring up clients that have been transferred over now, please bare with us during this time.

[10:00 AM PST] Wolf Migration Begins
We have begun migration of all content on wolf to its new server, this means any clients on server wolf may experience brief downtime during this migration. Please stay tuned to this page for status updates, we are moving as quickly as possible to get all the data on the new server.

Migrations, Roll out, and Updates

It is finally here, our steps to begin our migrations to our new setup. ZetaPanel 2.0 Roll out has been delayed for many reasons, and the version rolling out is a beta and is not 100% finished but is a working copy for everyone. But in order to make sure everything works correctly, we have ordered new servers to replace our older hardware with newer and more robust hardware. So this means migrations are going to happen this weekend.

Migrations will be occurring starting tonight through Friday. This does mean that there may be moments of inaccessibility, however we are moving in such a way that you shouldn’t experience much downtime at all. We are going to just simply shutdown the regions on the old, and bring up the exact copy on the new right afterwards, so it will seam the region just restarted.
We will also be rolling out our brand new site, our new plans, and our new billing software. The reason we are rolling out a new billing system, is due to the back-end of our current billing system causes much confusion of us on the back-end. The new billing system is going to be able to manage the ordering, payments, and going to allow us to start taking new methods of payment.