We are performing some emergency maintenance to restore functionality to billing and other sites of our network. The cause for the downtime are failed upgrades on behalf of our service providers. Estimated time for this maintenance is 24 hours.
The billing system is back online, please clear your browser cache if the payment gateway continues to decline your request. All other affected services will be restored shortly as well.
Zetamex Network continues to grow and that means our network of servers and systems is growing and becoming more complex. Naturally, if nothing is done, it quickly becomes too much to manage. Proper monitoring of systems and automation of common tasks is key. We have made numerous advances in automation already, but monitoring continued to not be touched. This was partly due to the stability of the systems we have made and relatively low amount of incidents we have encountered the last couple months. Still, we don’t like to leave things to chance and it is simply common sense to monitor software like OpenSim, which is still considered somewhat alpha or beta software at this point.
We have spent some time this last week working on just that and introduced a centralized monitoring system for our entire network. Some of you, who may be more familiar with the IT world, might have heard about this system before. It’s the widely used Nagios Monitoring System. A fairly easy decision for us as Nagios is widely used and thus offers a great deal of resources to properly configure the monitoring of our servers and systems. Further have there been numerous drop-in replacements for it, should there ever be a feature we might not find in the standard Nagios system.
Historically the sale of regions has been the biggest market associated with OpenSim with the sale of inworld items, scripts, clothing and infrastructure being a close second place. Commerce have had to deal with currencies coming and going and subsequent customer relations suffering from it all. For the shop owners maintaining a constant income through local residents meant heavy advertising and a reliance on the stability of the grids community. Expansion across the metaverse often meant dealing with different currencies or direct-to-paypal vendor systems to accommodate for total lack of currency. The continuous growth of marketplaces like the Kitely-Market have shown that, first and foremost, ease of use and reliability are what keeps people invested in the creations of the OpenSim community.
To the rescue comes Gloebit, a new currency specifically designed for the hypergrid. Gloebit offers stability, usability and a level of integration that has not been seen in OpenSim thus far. We are happy to announce that with the production launch on ZanGrid, Zetamex Network will be offering Gloebit integration for grid customers.
As another year comes to close Zetamex Network is moving into 2017 with some fresh plans and changes that we hope are as exciting for you as they are for us. Among the changes are the official launch of Zetamex.solutions, our custom OpenSim and Web-Solutions branch aimed at those who need something of their own and no run-of-the-mill packages. Also on the horizon are some new projects we are working on at the moment and that will see the light of day in the coming year.
To go into some closer detail, as previously announced we are changing billing to better reflect the scope of our customers projects and adjust pricing according to their needs and budgets. This now also brings a change to the currency we use. So far we have billed in USD, a currency widely used on the internet and international markets. However USD is not the currency we file our tax forms in and as a result each invoice has to be converted to EURO before we can file taxes. With the recent fluctuations on the stock markets the value has jumped up and down resulting in an immense workload of our financial department, converting each little amount according to historical data just to file a “handful” of taxes. This additional workload is time consuming and unfortunately time is still money. With USD and EURO only being a few percentages apart from one another we have elected to eliminate this workload by switching the billed currency over to EURO. This will significantly reduce the time spent on our end of billing and thus reduce the prices in the long run. Our payment gateways will automatically convert the invoiced amount from EURO to USD for you at no additional fees.
With Zetamex.solutions bringing fully custom OpenSim solutions to the market we did not want to neglect the entry-level side of OpenSim. People who just want to try out OpenSim or lack the budget for a large custom solution will be happy to hear that we have been working on something that will make OpenSim as easy as ordering pizza. OpenSim.hosting will be our new, standardized, fire-and-forget, one-stop-shop for your drive-thru OpenSim needs. All cheesiness aside, OpenSim.hosting will feature a simple to use interface allowing you to easily spin up a simulator and manage almost all aspects of it. You will be able to choose from a host of new features we have been rolling out to our custom solutions in the past along with daily billing, for when you just want to host an event and need some extra space. We will be going into more detail about the features of this new system in the coming months as we continue to develop and refine it. We currently do not have a specific launch window and will most likely soft-launch the system for early adopters. Stay tuned for more information as 2017 progresses.
Nope, not done yet, we got more to share. Another big construction zone over the last couple months has been ZetaWorlds, our in-house grid we have been using both as beta-grounds for new features as well as space for refugees from other grids. ZetaWorlds will continue to be a major focus for us next with new features being added and sales of land opening up as well. Our aim for ZetaWorlds has always been to provide a stable platform for those looking for a new home and to hypergrid and explore the metaverse. For a couple months now we have been developing features for both the grid and website to finally start engaging the community of ZetaWorlds. For that matter we have signed up a Community Manager that will help us build the community and work together with you, the resident, to bring better service to you and create the events you would like to see. Give a warm welcome to Edison Rex(Paul Harriman) your new address for anything community related. Edison will also take over the ZetaWorlds specific blog and post updates and events there so stay tuned for that.
That was quite a lot of information all at once, we will give you some time to digest it all over the holidays and already wish you a happy New Year and thank you for your continuous support throughout this year!
Zetamex Network has offered a host of standard packages for OpenSim in the past. That is all well and good, but sometimes standard run-of-the-mill solutions are not what you may be looking for. For that purpose we have created Zetamex.Solutions specifically aimed at those who want to make more out of OpenSim. Our existing customers already enjoy many of the perks this branch of our company offers. Now those are available for everyone.
Along with this we are changing part of our billing system to better serve to the different budgets and projects people approach us with. This means removal of the standardized packages to be replaced with flexible, budget-based billing. Further are we streamlining our support system removing the need for the Dedicated Support package. Instead support is given equally to everyone and special requests are met with more transparent billing system. These changes were made after the feedback we received over the last couple of months has shown that they were needed. We hope you are as excited about them as we are. We will continue to gauge the feedback we receive to improve the quality of our products and the support we give for them.
Since our release of phpSAS into production we wanted to explain a bit more how it works. Specifically in terms of the performance differences.
To start off, phpSAS is much like SRAS in that it is stores files to disk directly, then organizes the data using SQL. It was built to support both PostgreSQL and MySQL/MariaDB so that an existing SRAS database can be dropped in without any issues. Furthermore, we have noticed that PHP 7’s ability to query is far faster than that of Ruby 1.9.3, which was the last working version that could run SRAS. So in simple terms, a request comes into phpSAS which then queries the SQL database which in turn returns the information and location of the asset, then serves the asset back to the grid/simulator/user.
Since running it in production on several different types of grids, low to high load environments, we wanted to report exactly what we are seeing on our end in terms of the performance. First off let’s look at the raw statistics.
|Grid Active Users
||Number of Assets
||Memory Usage (phpSAS)
||Memory Usage (SRAS)
||902,113 (84.2 gb)
||534,052 (48.7 gb)
||3,308,648 (148.9 gb)
As you can see from the data above, the statistic speaks for itself. The new asset server is able to scale significantly higher, and with the ability to put it behind a load balancer allows it to handle even higher spikes of traffic. The reason we have not included CPU load is because there is really no significant CPU load to speak of. Both SRAS and phpSAS never really spiked above 2 percent load even during heavy traffic of loading IAR’s or OAR’s from multiple simulators.
In terms of end-point performance for the client the following chart should give you some idea of the performance compared to the other asset servers. Please note that mileage may very on these results depending on hardware and the grid’s connection. We tested this with fairly simple mesh, textures, and objects. The Viewer was run on a machine with 8gb of ram and a Nvidia grid card on ultra-settings, while on a 1Gbps connection. Provided by LiquidSky.
If you are interested in seeing the difference for yourself then head over to ZetaWorlds and create a local account. While you could use the hypergrid, you will most likely not see a great difference in performance, as load times greatly depend on the performance of the grid you are teleporting in from.