Apology For Support Delays

Today Zetamex Network is owning up to a error on our part. Zetamex Network has suffered a major lapse in ticket responses, this was due in error with our ticketing system not being set-up correctly during our last major update. We apologize for this, and we had only discovered it today, our whole team is now on staff working today, which is one of our non-work days in order to make sure we get all issues resolved today.
We will be in touch with all customers effected by this issue, again we apologize deeply for all the issues this has caused and for all the customers in which it has effected. We will be working on resolutions for each customer TODAY, owning up to our mistake.
Thank You,
Zetamex Network Team