Off To A Rocky Re-Launch

During our re-launch, I Timothy Rogers, made a clerical error in the new DNS configuration for the new site. This resulted in our unfinished site being on the root domain Zetamex.com which did attract some media attention. The countdown timer did expire, and did state a new web design was coming but that had to be delayed as we are trying to not let new orders happen or work on the new site that much until My Zetamex is fully finished. We don’t want another unfinished product to tarnish us, and that is why we brought back our old site, so we can show users we are still here and still strong. Unfortunately because of my mistake, media attention was attracted to our unfinished re-design.

I personally want to address some of the issues with the media attention the new site that is in development brought up. Starting with the title, stating we are taking a step backwards and well a new site looks like we are going backwards let me explain. The new site is a site in development, that has not even passed our Q&A(Quality Assurance) yet meaning it may or may not even become the new look. The new site, was going show the change in who and what we are and give us that fresh new slate.

Addressing the concern that I am lapsing back on my plans of changing everything again. I want to point out that our plans have not changed. Not only that, we are not going to be changing our plans as I am locking in these prices for a minimum of 2 years, and it will most likely stay the same after that. The only change, which we already spoke on before we closed, is the dropping of Region Plans. This was because of shared performance caused a mix of abuse and confusion, the best course of action was discontinuing and going back to focus on quality and performance. I personally take the blame for the failure of the Region Plans, as they caused increase work for us over time, due to the confusion of usage that wasn’t well defined. Going back to selling full simulators, allows us not to worry about one customer’s regions effecting the performance of others.

Remember that we respect and protect your privacy, something that our customers admire most about us. So in regards to us using “cartoon pictures” (words of Maria Korolov) for the people whom provide us with testimonials, we do this to protect our customer’s privacy. While some people may like to show their faces, some do not, which is honestly understandable with how hard it is these days to keep your privacy on the Internet. In fact, most commonly from out analytics and those of some of the grids we host, people normally leave the Real Name fields blank till the last step, and many attempt to submit without filling those fields in. This shows us statistically many people are afraid to put their real name out there. So we respect our customer’s privacy, by not publishing anything they are not comfortable with sharing.

Lastly, we did prematurely launch into My Zetamex (formally ZetaPanel v3) and I will take the blame for this. However, staying true to my statement we are not accepting the new orders until it is fully functioning and operating as intended. As of right now, the only feature still being debugged is the Grid Interface service. Which is already functional, just working out the last few kinks. Once that is complete, the system will be entering a freeze and all new features and services will be ran on our development servers, and introduced into a preview site that users can opt-in to using if they want to test the latest features, or keep using the stable. We will continue to strive and keep the panel’s design the consistent and simple to use.

Thank you, all for your continued service with us. We hope to exceed your expectations into the New Year, moving into reliable services for everyone. 

Grid Management System

Zetamex has been hard at work, making sure before our relaunch that everything we have is ready for rollout and is not half complete. Well we feel it is time to show you whats been taking us the most time, and how far we are from being 100% complete with it.

Dashboard – click picture to enlarge

Meet the new My Zetamex, Grid Management System. With it you can now manage your grids, simulators, and regions all from one single place. Not only that, but it also gets rid of any need for third party systems such as Diva Wifi, and other related technologies. This system is 100% written from scratch using PHP and MySQL. Lets now continue on our tour of the new system.

User List – click picture to enlarge

Here is your Manage Users, interface. This allows you to see all the users registered, pending approval, banned, grid gods, and edit them. This interface is very simplistic and designed to look easy on the eyes, even though there is a lot of information in front of you.

Admin Create User – click picture to enlarge

The ability for the grid administrator from our feedback, is that they have always wanted to be able to register avatars without them physically having to make them on the customer registration screen. So now from here you can register a new account from the back-end clean and simple.

Edit User (customer info blurred) – click picture to enlarge

Now editing users has never been simpler, and resetting their password for them as well. We know how frustrating it can be when users need their password reset we coded it right in for you. Also we understand user levels are confusing, so we included descriptions of what each number is and its a drop down select tool so no need to understand the numbers is needed.

Grid Settings – click picture to enlarge

Now we wanted to build the easiest way for you to manage your grid, so all the settings are right here for you to configure. We also had tons of requests for controlled registrations so you can set that at Registration Type, where its public or controlled. If your registrations are controlled, the users will register, but be set at -2 aka “pending” they can not login till you set them to 0 aka “resident” status. This panel also allows you to change the start region and location settings, and starter avatars as well.

Embed Codes – click picture to enlarge

Now we want to be a true white label hosting company, on top of that we don’t want our customers have to redirect people to a website to register or have it forced upon them to redirect people to diva wifi, so now we are building it to be simple embed codes to look like part of your website, and did I mention these forms are unbranded and HTTPS not HTTP so the information transmitted for your registrations are secure.

The system is already working, we are just finishing a few features up: starter avatars, reset password, and user control panel. Everything else is done and working, for existing customers who want to go ahead and switch to the new interface, just send in a ticket from your My Zetamex account and we will move you over, and you can start making your registrations look like its part of your site today.